Job Title *: Customer Service Clerk
Job Location *: Vancouver, Burnaby, Richmond – Lower Mainland, BC
Number of Positions *: 1
Job Type *: Full-Time: Regular (must be available to work Saturday and Sunday).
Job Description *: Greet customers; receive and issue payments; obtain and process required information; answer, screen, and forward telephone calls; record and relay information; perform clerical duties (e.g., filing/sorting and distributing mail/documents)
We are a busy and expanding money exchange company with three offices in Richmond, Burnaby, and Vancouver. We currently have one full-time position available in our customer service representative team.
Successful candidates will be responsible for providing currency exchange services at our front desk and completing assigned office duties. They must possess good work ethic, the ability to work independently or in teams, and oral communication skills in English, Mandarin, and Cantonese. Also required are a positive attitude, attention to detail, and strong basic mathematic skills.
Qualification Education: Secondary school diploma or higher
Experience: Banking or accounting experience an asset
Languages: English, Mandarin, and Cantonese
Office Equipment and Computer Applications: Advanced Excel skills, Windows OS, office equipment (e.g., fax machine, photocopier)
Essential Skills: Basic mathematics, oral communications, customer relations, working in teams, task planning and organizing, basic computer proficiency.
Additional Skills: Data entry, record-keeping
Work Conditions and Physical Capabilities: Fast-paced, customer-oriented environment; must be able to work under pressure
How to Apply: Please forward your resume and a cover letter outlining your salary expectations to email@example.com .
We appreciate the interest of all applicants; however, only those selected for interviews will be contacted.